A warm welcome and well executed consultation is your first opportunity to build a relationship with your client. Not only are you acquiring important information about your client, but it is also your chance to convey genuine interest and show your client that they are in capable hands.

Getting your consultation right may just be the difference between a happy client or a bad outcome. Most of the time, poor results are the product of poor communication.

A thorough consultation will ensure your client feels comfortable, and that you are providing a highly personalised service.

• The lessons can be completed in the desired order
• The passing score for each quiz is 75%
• When a lesson or subject does not include quizzes, please press the “Mark Completed” button
• A summary theory test will be done in class before starting the practical part.